International Shipping
We ship internationally via U.S. Postal Service Global Express Air Mail, which includes insurance
and tracking. International shipments
are shipped in plain brown packaging or in boxes provided by the U.S. Postal Service for Global
Express shipments. Our return shipping label identifies the source of the shipment only by our
initials, 'MTC'.
We do our very best to stock all items at all times. However, occasionally we sell out of an
item. Replacement inventory is usually received within two weeks. It is our policy to ship
international shipments complete. Therefore, we will hold your order until all backordered items are
available to ship. You will not be charged until your order ships.
You will receive an email confirming your shipment from the U.S. Postal Service (USPS.com). If you
have a spam filter, we recommend configuring it to allow emails from USPS.com. If you do not receive a
shipping confirmation email, email us at orders@medicaltoys.com,
call us 707.476.0109, or use our order status request form
to request order status information.
Our secure shopping cart will automatically add the appropriate international shipping and handling fees to your
order according to the rate tables below.
Shipping Rates to Canada Only
| Order Subtotal |
 |
Shipping Fee |
| Up to $25.00 |
|
$18.00 |
| $25.01 to $75.00 |
|
$22.25 |
| $75.01 to $120.00 |
|
$26.00 |
| $120.01 to $200.00 |
|
$32.00 |
| $200.01 to $300.00 |
|
$35.00 |
| $300.01 or more |
|
$45.00 |
International Shipping Rates
| Order Subtotal |
|
Shipping Fee |
| Up to $18.00 |
|
$31.75 |
| $18.01 to $25.00 |
|
$32.75 |
| $25.01 to $45.00 |
|
$33.25 |
| $45.01 to $75.00 |
|
$34.25 |
| $75.01 to $90.00 |
|
$35.00 |
| $90.01 to $120.00 |
|
$36.50 |
| $120.01 to $175.00 |
|
$38.50 |
| $175.01 to $200.00 |
|
$42.00 |
| $200.01 to $300.00 |
|
$45.00 |
| $300.01 or more |
|
$55.00 |
Customs, Duties & Import Laws
Please note that we have no control over international import laws. You are responsible for any duties, taxes,
and other import charges that may arise as your order passes through Customs in your country.
It is your responsibility to determine whether our products may be legally imported into your country.
We will not refund the shipping and handling fee if your order is returned to us by your country's Customs agents.
Sorry, but we cannot honor requests to "fudge" the Customs paperwork. International laws and shipping insurance
policies forbid us from indicating that an order is a gift or sample, and forbid modification of the invoice to
indicate a lesser than actual price paid.
We are also compelled by international law to indicate the contents of the package for the purposes of clearing Customs.
We do so as discreetly as is legally possible.
|
