Order Status

Thanks for your order!

Most orders are processed and leave our facility within 24-48 hours. However, occasionally, we are out of stock on an item and this will delay the order's shipment for up to 12-28 days, depending on the vendor's delivery to us.

Our complete contact information can be found on the Contact Us page. Our customer care department is available at 800.791.3931 (toll-free in the United States), 707.476.0109, or orders@medicaltoys.com for order status information.

Alternatively, you can use the form below to request information about the status of your order. Please provide a valid email address and enough information to find your order so that we can research and respond to your inquiry promptly.