|
|
 |
Discreet Shipping
 We ship discreetly in
plain brown boxes, U.S. Postal Service Priority Mail boxes, or FedEx boxes. Only our initials (MTC)
appear on the return
shipping label.
Standard shipping within the United States is via U.S. Postal Service Priority Mail or FedEx Ground.
Additional express delivery options via FedEx are available in the United States, and can be requested
with a note placed in the comments section of your order just before completing the checkout process. See
express shipping below for details.
We do our very best to stock all items at all times. However, occasionally we sell out of an
item. Replacement inventory is usually received within two weeks.
You will receive an email confirming your shipment from the U.S. Postal Service (USPS.com) or FedEx
(FedEx.com). If you have a spam filter, we recommend configuring it to allow emails from these two
domains. If you do not receive a shipping confirmation email, email us at
orders@medicaltoys.com, call us toll-free at 800.791.3931, or
use our order status request form to request order
status information.
Our secure shopping cart will automatically add the appropriate standard shipping and handling fees to your
order according to the rate table below.
| Order Subtotal |
|
Shipping Fee |
| Up to $19.99 |
|
$6.75 |
| $20.00 to $29.99 |
|
$7.75 |
| $30.00 to $49.99 |
|
$8.25 |
| $50.00 to $74.99 |
|
$9.25 |
| $75.00 to $99.99 |
|
$10.50 |
| $100.00 to $149.99 |
|
$13.50 |
| $150.00 to $199.99 |
|
$17.50 |
| $200.00 or more |
|
$20.00 |
Express Shipping
To request express shipping, state the desired express shipping method in the Customer Comments field
on your order form during the checkout process. You are also welcome to phone in your express shipping request to
800.791.3931, Monday through Friday, 9 AM to 5 PM Pacific time. Express shipping requests must be
received by 11 AM Pacific time to ship the same day.
The express shipping charges cited below are in excess of standard shipping charges, and are added to your order
after the order is placed. Unless you ask us (in the Customer Comments field) to obtain
your approval for the additional express shipping charges, we will add the cost of express shipping and ship your order
immediately. Please note that requesting approval may delay your shipment.
The following express shipping methods are available in the United States:
Overnight - Next Business Day
- FedEx Standard Overnight service.
- Available to most United States addresses.
- Not available to international, APO, FPO, or PO Box addresses.
- Orders shipped Friday will arrive Monday.
- Orders must be placed before 11:00 AM Pacific time to ship the same day.
- Generally adds $28 to $50 to the standard shipping fee.
Second Business Day
- FedEx Second Day or U.S. Postal Service Express Mail service.
- Available to all United States addresses, including APOs, FPOs, and PO Boxes.
- Not available to international addresses.
- Orders shipped Thursday will arrive Monday.
- Orders shipped Friday will arrive Tuesday.
- Orders must be placed before 11:00 AM Pacific time to ship the same day.
- Generally adds $13 to $35 to the standard shipping fee.
Third Business Day
- FedEx Express Saver Third Day service.
- Available to most United States addresses.
- Not available to international, APO, FPO, or PO Box addresses.
- Orders shipped Wednesday will arrive Monday.
- Orders shipped Thursday will arrive Tuesday.
- Orders shipped Friday will arrive Wednesday.
- Delivery may be as late as 5 PM to businesses and 7 PM to residences.
- Orders must be placed before 11:00 AM Pacific time to ship the same day.
- Generally adds $5 to $10 to the standard shipping fee.
Saturday Delivery
- FedEx (Overnight) Saturday Delivery service.
- Available to many, but not all, United States addresses.
- Not available to international, APO, FPO, or PO Box addresses.
- Orders shipped Friday will arrive Saturday.
- Orders must be placed before 11:00 AM Pacific time to ship the same day.
- Generally adds $45 to $58 to the standard shipping fee.
|
|
